Digital Identities for Municipal Utilities & Energy Providers

Whether it’s a customer portal, mobile app, self-service processes, or internal business applications, we help municipal utilities and energy providers implement a centralized IAM solution based on Keycloak. The result: enhanced security, reduced complexity, and an improved user experience.

View Reference Projects

The Challenges

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Security Requirements & NIS2

Rising regulatory requirements demand modern authentication and authorization concepts.

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Multiple user directories

Customers, employees, and partners are often managed in different systems.

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Legacy Login Environments

Many portals, apps, and business applications rely on their own authentication mechanisms.

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High operating costs

Updates, permissions, and user management tie up valuable resources.

Our Solutions

Kundenportale & SSO

Today, customers expect easy and secure access to all digital services. With a centralized identity platform, energy providers can create a unified login for customer portals, apps, and self-service offerings.

IAM Employee

Authenticating internal employees is often complicated by the use of different systems and user directories. With Keycloak, you can centrally consolidate Active Directory, multi-factor authentication, and role-based access models.

IAM Migration

Many municipal utilities and energy providers are facing the challenge of replacing their existing IAM or login systems. We provide support for the planning, migration, and phased implementation of a modern identity platform based on Keycloak.

NIS2 & Compliance

Security requirements and regulatory standards are becoming increasingly important. Modern authentication methods and an open technology platform lay the foundation for long-term security and digital independence.

Centralized Customer Login for Municipal Utilities

– Use Case 1

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Customer Portal

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Single Sign on

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Mobile App

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Self Service Registration

Typical Challenges

Different User Accounts Across Multiple Systems
High Effort Caused by Password Resets
Poor User Experience
Media Discontinuities Between Portals and Apps

Here’s how we support

—Without a central platform

—With Keycloak

Before	After
Multiple Logins	Single Sign On
Multiple user directories	Core Identities
High support costs	Less Support
Different Role Models	Standardized Permissions
Complex Administration	Scalable